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FREQUENTLY ASKED QUESTIONS (FAQs)
1. I need a document translated. What do I do?
2. What are your rates? How do you charge for translations?
3. What languages do you translate?
4. How fast can I get my translation?
5. Do you provide confidentiality?
6. Do you use machine translation?
TIPS for better translation planning
FAQ Answers
1. I need a document translated. What do I do?
Send us a copy of the document via email, fax or regular mail.
Include a short message indicating the target language(s), time
requirements and basic information about yourself, your company telephone number and your e-mail address.For more information visit our Services page.
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2. What are your rates? How do you charge for translations?
Each project is individually quoted. Size, nature and the target
language of the document are the main indices for pricing. Editing, interpreting and typesetting services are quoted at an hourly rate.
If you would like to receive a free quote visit our Quotes page.
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3. What languages do you translate?
We translate all European languages along with all major languages of the Middle East and East Asia.
Please contact us directly for a specific language request.
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4. How fast can I get my translation?
Our turn-around times are among the fastest in the industry.
Turn-around is included with every quote. If you require faster service, please let us know and we will do our utmost to meet your needs.
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5. Do you provide confidentiality?
Absolutely. We sign confidentiality agreements whenever
requested by clients.
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6. Do you use machine translation?
Computer assisted or machine translation ordinarily requires
excessive editing by a professional translator. We do not deem it a viable tool in its current state-of-the-art.
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7. What graphics software do you use?
We can accept files for the PC or MAC from the following software:
- All Microsoft, Adobe and Macromedia programs
- QuarkXPress and CorelDraw
- HTML based files
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8. Can you certify and/or notarize your translations?
Yes. Certification and notarization are available upon request.
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